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Returns & Exchanges and Refund

Make sure your email address is correct.

Order confirmation will be sent to your email,pls notify us within 24 hours by email.

 

Cancel order:

Once you placed an order, and want to cancel order, pls notify us within 24 hours by email.

A cancellation fee - 15% of the purchase amount will be charged for all cancellations.

Orders cannot be canceled once it has been dispatched.

If you fail to provide us with a prompt notification, we will not authorize your cancel order

 

Can not accept a refund or exchange:

 

1.All the products are the same as you see from our website,pls make sure you like it and place an order. Unfit /dislike can not offer you a refund or exchange.

 

2. Make sure your size before you placed an order. If it is the right size sent, we unforturnately can not offer you a refund or exchange.

 

3.Worn out shoes cannt accept a refund or exchange,we cannt promise how long you can wear.

  

Returns & Exchanges and Refund:

1.Wrong items (sent the wrong products with your order)

2.Wrong size(sent the wrong size with your order,such as ordered uk8,we sent you uk9,means wrong size)

3.Refunds: It can take between 7-14 working days for your refund to be reflected in your bank account.

If you have not received your refund yet,please check your bank first.Or contact us by Email.