Make sure your email address is correct.

Order confirmation will be sent to your email,pls notify us within 24 hours by email.

Cancel order:

Once you placed an order, and want to cancel order, pls notify us within 24 hours by email.

A cancellation fee - 15% of the purchase amount will be charged for all cancellations.

Orders cannot be canceled once it has been dispatched.

If you fail to provide us with a prompt notification, we will not authorize your cancel order

Can not accept a refund or exchange:

1.All the products are the same as you see from our website,pls make sure you like it and place an order. Unfit /dislike can not offer you a refund or exchange.

2. Make sure your size before you placed an order. If it is the right size sent, we unforturnately can not offer you a refund or exchange.

3.Worn out shoes cannt accept a refund or exchange,we cannt promise how long you can wear.

Returns & Exchanges and Refund:

It can take between 7-14 working days for your refund to be reflected in your bank account.

If you have not received your refund yet,please check your bank first.Or contact us by Email.